User
Inspect short-link click reports
Review recorded clicks for a link or a selected reporting scope, export a report and interpret available breakdowns.
Step-by-step guide
Before you start
- Know the short link and period you want to inspect. Opening the final destination directly is not the same as following the short URL.
Open this feature
- Open /portal/short-links/analytics on your site.
How to use it
Select a link and read its clicks
- Open /portal/short-links/analytics.
- Use the link selector to choose the intended link, or use All short links for the wider scope.
- Review the selected period and available click, device, location and referrer breakdowns. Click a breakdown only when you intend to drill into that subset.
- Select Export when you need the report file, and check that the file uses the intended scope.
Check a test click without deleting report history
- Open the actual short URL on a separate device/session, then return to the report and refresh the matching scope.
- Keep test traffic in mind when interpreting totals. Do not use Reset stats as a normal page refresh; it is a statistics-reset action.
- If a report differs from another tool, compare filters, periods and event definitions before treating either count as wrong.
Fields and examples
| Field or choice | How to use it |
|---|---|
| Link selector | Choose one link or All short links before comparing totals. |
| Export | Produces a report for the currently selected scope; inspect the downloaded file. |
| Reset stats | Changes stored statistics. It is not equivalent to clearing a search/date filter. |
| Breakdowns / A/B results | Read the metric labels and sample size. Observed clicks alone do not establish causal lift or sales. |
Check your finished result
- Check link scope and period on-screen and in any export.
- Use a controlled short-URL visit to investigate missing data.
Problems and fixes
| What you see | What to do next |
|---|---|
| No clicks appear | Verify that you opened the short URL, selected the correct link and included the visit in the period. |
| A chart changes after clicking a breakdown | The view may be showing a drilldown subset. Return to the intended scope before comparing totals. |
Technical reference
Role-scoped source references
Pinned commit: ca125291cce57358ac4842e50928bc31fc6eab07
Source-only route information
| Method | Source-default route |
|---|---|
| LIVEWIRE | /portal/short-links/analytics |