User
Form Lead Customers
Track the state and follow-up of lead/customer records.
Step-by-step guide
Before you start
Use the account and workspace that own the records. This page does not include administrator configuration forms.
Open this feature
Open /portal/customers on your application domain, or use the matching item in the application menu.
Steps
Create segment
- Open /portal/segments on your own application domain.
- Complete these fields in that form: Segment name, Lifecycle stage, Minimum lead score, Tag. Their choices and limits are listed below.
- Select Create segment. The exact label can change between creating and editing a record.
- If validation fails, correct the named field and submit again. After success, reopen the same record and compare the saved values.
| Field shown in the form | What to enter | Example / note |
|---|---|---|
| Segment name | Required. No more than 120 characters. | Test record (use a unique value where required). |
| Lifecycle stage | Optional, unless this form asks for it. Choose Any stage. No more than 80 characters. | Choose a displayed option; the available labels are listed above. |
| Minimum lead score | Optional, unless this form asks for it. Enter a whole number. At least 0. No more than 100. | Use the value required by the task; no example is assumed. |
| Tag | Optional, unless this form asks for it. Choose Any tag. No more than 80 characters. | Choose a displayed option; the available labels are listed above. |
Create tag
- Open /portal/tags on your own application domain.
- Complete these fields in that form: Name, false. Their choices and limits are listed below.
- Select Create tag. The exact label can change between creating and editing a record.
- If validation fails, correct the named field and submit again. After success, reopen the same record and compare the saved values.
| Field shown in the form | What to enter | Example / note |
|---|---|---|
| Name | Required. No more than 80 characters. | Test record (use a unique value where required). |
| false | Required. No more than 20 characters. | Use the value required by the task; no example is assumed. |
Fields shown in the interface
Only fields traced to this role’s handler and its own view are listed. The application can show separate create/edit forms; do not fill every row on one screen.
Form 1 — fields shown in the interface
| Field | What to enter or choose |
|---|---|
| Segment name | Required. No more than 120 characters. |
| Lifecycle stage | Optional, unless this form asks for it. Choose Any stage. No more than 80 characters. |
| Minimum lead score | Optional, unless this form asks for it. Enter a whole number. At least 0. No more than 100. |
| Tag | Optional, unless this form asks for it. Choose Any tag. No more than 80 characters. |
Form 2 — fields shown in the interface
| Field | What to enter or choose |
|---|---|
| Name | Required. No more than 80 characters. |
| false | Required. No more than 20 characters. |
Check the result
After a source-checked procedure, verify the same record in the same workspace. Check saved values, visible state and access with the intended test account. An external payment/message/provider action needs its own result check.
Problems and validation
| Problem | Next step |
|---|---|
| A field rejects the value | Check its named error, the form’s visible choices and the relevant limit. Do not substitute internal numeric codes for the displayed options. |
| The control is missing | Check role, plan, enabled app and current record state. Do not grant administrator access merely to complete a User task. |
| The saved result is unexpected | Reopen the same record and verify its owner/workspace before repeating the action. |
Technical reference
Role-scoped source references
Pinned commit: 0a97c2b1d8022981713b1f32874690236dcf1610
- modules/AppFormLeadCustomers/Livewire/FormLeadActivities.php
- modules/AppFormLeadCustomers/Livewire/FormLeadCustomerProfile.php
- modules/AppFormLeadCustomers/Livewire/FormLeadCustomers.php
- modules/AppFormLeadCustomers/Livewire/FormLeadSegments.php
- modules/AppFormLeadCustomers/Livewire/FormLeadTags.php
- modules/AppFormLeadCustomers/resources/views/activities.blade.php
- modules/AppFormLeadCustomers/resources/views/customer-profile.blade.php
- modules/AppFormLeadCustomers/resources/views/customers.blade.php
- modules/AppFormLeadCustomers/resources/views/segments.blade.php
- modules/AppFormLeadCustomers/resources/views/tags.blade.php
Source-only route information
| Method | Source-default route |
|---|---|
| LIVEWIRE | /portal/customers |
| LIVEWIRE | /portal/customers/{customer} |
| LIVEWIRE | /portal/segments |
| LIVEWIRE | /portal/tags |
| LIVEWIRE | /portal/activities |