User
Report Exports
Screen guide
Before you start
Use the account and workspace that own the relevant records. The feature also needs to be enabled for this installation and plan.
Open this feature
- Open Report Exports from the workspace menu. The controls described here belong to this feature; they may be hidden when its app or permission is unavailable.
Steps
Choose a task
Use Generate PDF
- Open Report Exports from the workspace menu. The controls described here belong to this feature; they may be hidden when its app or permission is unavailable.
- Select the intended record or item first and review its displayed values. There is no separate input form described for this control.
- Select Generate PDF. Check the current record, recipients, amount or destination before confirming when those values apply.
- If the application identifies a missing or invalid field, correct that field and submit again. If an external request or payment has an uncertain outcome, check its history before repeating it.
Use Workspace ZIP
- Open Report Exports from the workspace menu. The controls described here belong to this feature; they may be hidden when its app or permission is unavailable.
- Select the intended record or item first and review its displayed values. There is no separate input form described for this control.
- Select Workspace ZIP. Check the current record, recipients, amount or destination before confirming when those values apply.
- If the application identifies a missing or invalid field, correct that field and submit again. If an external request or payment has an uncertain outcome, check its history before repeating it.
Use Create Link
- Open Report Exports from the workspace menu. The controls described here belong to this feature; they may be hidden when its app or permission is unavailable.
- Select the intended record or item first and review its displayed values. There is no separate input form described for this control.
- Select Create Link. Check the current record, recipients, amount or destination before confirming when those values apply.
- If the application identifies a missing or invalid field, correct that field and submit again. If an external request or payment has an uncertain outcome, check its history before repeating it.
Fields and choices
Field descriptions appear beside each task above so that separate forms are not mixed together.
Check the result
- Stay in the same account/workspace and reopen the intended record or result screen.
- For saved settings, compare the displayed values with the choices you made. For filters and previews, check the current result scope.
- For queued or external work, inspect its status/history and provider result where applicable. A successful save does not by itself prove message delivery, publication, payment completion or provider approval.
Common problems
| Problem | What to check |
|---|---|
| The screen or action is missing | Check the correct workspace account, role, enabled app and plan. A hidden action is not fixed by typing an internal endpoint. |
| A field is rejected | Read its validation message, choose from the offered options and check the relevant format or limit. Do not substitute a database ID for a displayed choice. |
| A list is empty | Check the selected workspace, search text, date range and status filters. Clear one filter at a time before concluding that records are missing. |
| A request is still pending | Check its status/history before repeating it. For messages, publishing, imports and payments, a submitted request can finish later or fail separately. |
Technical reference
Role-scoped source references
Pinned commit: 40d27448e4517301d3d8f5a27ca0c7531c51f136
Source-only route information
| Method | Source-default route |
|---|---|
| GET | /portal/reports/exports/share/{token} |
| GET | /portal/reports/exports |
| GET | /portal/reports/exports/{export}/download |